Our Technology
We provide a comprehensive information delivery system that
combines innovative software with thorough quality control and
customer service measurements.
Our software solution, provides partners
access to a variety of easy-to-use tools, including forms for entering
and tracking individual and batch orders, reporting in a variety of
formats, and an email notification system that can be customized to
suit your specific needs and internal protocols.
Our platform follows the latest electronic commerce standards set
forth by the Mortgage Industry Standards Maintenance Organization
(MISMO). This assures reliability and ease of integration with our
partners.
Our software can be efficiently integrated with the customer's
existing IT structure to meet their specific needs.
Quality Assurance
The quality assurance tools built into our technology
assure the reliability of our valuation products and reduce overall
delivery times. Our use of data validation and data filters provides
our partners with:
Real-time feedback: The Lighthouse Bancorp Quality Assurance process
identifies errors and omissions in real-time, eliminating the need for
most clarifications and reducing the number of interactions required
for delivery.
Smart technology: Our software allows brokers to fix any issues before
submission, while allowing for exceptions.
Account Management
Every customer is assigned a Relationship Manager. Our Relationship
Managers provide a single point of contact and work closely with
customers to efficiently manage their specific product and service
needs.
Platform
Our platform manages the Short Sale
transaction. It is an On Demand application that is
delivered through a web browser. The application is built on a modern
Services Oriented Architecture (SOA). It integrates all the
stakeholders in a common workspace and platform including the
investor, mortgage insurance company, mortgage lender/servicer, asset
management company, and realtor.
It is delivered as a web-based on-demand service, which
reduces the total cost of ownership and the resources required to
manage the databases, the servers, the network and application. The
platform is hosted and architected to support unique,
customer-specific implementations and designed to scale and support
thousands of unique customers along with their users and business
partners.
Technology Products
Our industry-leading technology platforms are the standard
for reliability, flexibility, and scalability. Our systems incorporate
the business and process functionality required to effectively manage
each product and service through the entire life cycle. More financial
service organizations have licensed our technology making our
platforms the most widely utilized and processing more transactions
than all of our competitors combined.
What we offer
Technology Features
Our systems leverage MISMO and lender-specific transactions sets to
accomplish seamless integrations
Dedicated staff of over 200 technology experts that partner with
leading technical teams like IBM Global Services and Mercury
Interactive to delivery leading-edge technology solutions
All of our technology, data center and processes are SAS70 Type II
Certified annually
Technology solutions with customizable workflows to facilitate
exception process and expedite transaction processing
Clients leverage our depth of experiences, advance technology, and
customizable workflows
